DCIM provides a 360-degree physical-to-logical view of the data center environment. The software platform is a Data Center Infrastructure Management solution that provides visibility into your physical infrastructure, allowing you to: monitor and manage current and future capacity needs access real-time information about connectivity, power usage, and space/environmental conditions on-site or from another location identify potential problems and take corrective measures proactively report performance and meet service level agreements Software Platform that provides complete visibility of the data center and extended enterprise through software-based automation, pre-defined dashboards and reports, change management, and related documentation, and combines with intelligent devices for increased functionality. In addition, the Software Platform integrates with higher-level network management and service desk platforms to optimize data center operations.